Automate. Communicate. Generate.

Welcome to Parker Software, where we empower organisations with secure, AI-powered solutions. We specialise in providing robust and reliable technology for industries where security is a top priority.

 

Whether you need a trustworthy platform for business process automation or a secure live-chat solution, we understand the unique needs of security-conscious organisations.

Why Parker Software?

At Parker Software, our 23+ years of experience set us apart. We’ve honed our expertise to build platforms that are not only flexible and scalable but also meet the needs of a global clientele. Our commitment to regional and global data protection laws ensures your data is handled with the utmost security, no matter where you are.

We offer straightforward, flexible pricing with no hidden fees, allowing you to choose a plan that fits your business without surprises. To ensure you find the right fit, we provide free trials and demonstrations for all our products, giving you a chance to experience their value first-hand. Our consultative approach and professional services team are dedicated to understanding your unique challenges and providing tailored solutions that drive real results.

“Simply put ThinkAutomation is strategic to my company’s operations. As a long time software engineer, I find the Parker Software team to be brilliant and responsive.”

- GenTent Safety Canopies

Benefits of Parker Software

Find out why businesses choose to partner with Parker Software.

Security & compliance

We are committed to protecting your data, with products that adhere to all major data protection laws.

Transparent pricing

Our straightforward pricing has no hidden fees. Try before you buy with free trials and demos.

UK & US support

We have a worldwide presence with a dedicated teams based in the UK and US, ensuring our expert support is always on hand.

Scalable platforms

Our products are designed to grow with you, easily adapting to your business needs, no matter your size.

23+ years expertise

We’ve been building and refining our solutions since 2002, ensuring our products are robust, reliable, and highly effective.

AI innovation

All of products utilise the power of AI, providing enhanced capabilities that drive your business forward.

Security-focussed solutions for your industry

Scroll to see just a few examples of how Parker Software’s products can be implemented into your industry processes

Financial Services

ThinkAutomation automates critical financial workflows, from invoice processing and fraud prevention to payment alerts and reporting. It connects disparate systems to streamline data entry, manage accounts, and reconcile transactions, ensuring accuracy and compliance while freeing up staff for strategic work.

Government and Public Sector

WhosOn provides a secure live chat solution for the public sector, offering citizens a convenient and discreet way to get help. It improves communication, reduces call centre volumes, and can be used for everything from answering general enquiries to providing real-time, compassionate support for sensitive issues.

Legal

OptimaGPT is a secure, on-premises AI server that helps legal firms handle confidential client data without risk. Unlike public AI models, it runs on your infrastructure, ensuring full data sovereignty and compliance with strict privacy regulations while providing the power of generative AI for document analysis and research.

Professional Services

ThinkAutomation helps professional service firms streamline key operations. It automates lead processing, report generation, and client communication, reducing manual administrative tasks. By connecting systems and automating workflows, firms can improve efficiency, save time, and focus on delivering high-value services to their clients.

Healthcare

WhosOn and ThinkAutomation are used in healthcare to improve patient communication and automate administrative tasks. WhosOn can manage inquiries and appointment scheduling, while ThinkAutomation automates patient data processing, insurance claims, and appointment reminders. This enhances efficiency while ensuring sensitive data remains secure and compliant with regulations like HIPAA.

Insurance

ThinkAutomation automates repetitive tasks in the insurance industry, such as document processing and claims handling. It can monitor databases, extract data from forms, and trigger workflows to manage policies and process claims, reducing administrative burdens and speeding up service delivery for both agents and customers.

Contact Centres

WhosOn is a powerful platform for contact centres, providing a secure and scalable live chat solution. It uses features like skills-based routing and AI-powered chatbots to handle customer enquiries efficiently, reduce call volumes, and provide agents with the tools they need to deliver fast, effective service.

Banking

ThinkAutomation is used in banking to automate a wide range of processes, from customer onboarding and loan processing to regulatory compliance. It helps banks streamline data collection, verify identities, and monitor transactions in real time, improving efficiency and security while ensuring compliance with financial regulations.

Charities

WhosOn provides a secure and accessible live chat channel for charities to connect with those in need. It offers a private way for individuals to seek help, and features like real-time translation and chat deletion ensure both the user’s privacy and the charity’s ability to provide confidential, compassionate support.

Education

ThinkAutomation helps the education sector by automating administrative workflows like student enrolment, grading, and record management. It streamlines processes, handles data entry, and sends automated notifications, freeing up teachers and staff to focus on student engagement and delivering a higher quality of education.

    FAQs

    What industries does Parker Software partner with?

    Our products are highly versatile and are used by businesses across a wide range of industries. We work with clients in financial services, healthcare, legal, education, government and public sector, professional services, insurance, and contact centres, among many others.

    Do you offer a free trial of your products?

    Yes, we offer free trials for WhosOn, ThinkAutomation and OptimaGPT. This allows developers to fully test the software and see how it fits your business needs before making a commitment. Simply fill out the form on the product page to get started with your trial.

    Do I need to know how to code to use Parker Software’s products?

    You don’t need to know how to code to use Parker Software’s products. ThinkAutomation and WhosOn are designed as low-code or no-code solutions.

    Can I still use Parker Software’s products even if I don't need it for business uses?

    While our products are primarily designed for business use to improve efficiency and customer relations, you can still use them for personal projects. We offer a free Community Edition of ThinkAutomation, which is perfect for developers and individuals who want to explore its features, build personal projects, or create automations for non-commercial use.