Other options for the platforms
Full compatibility across your software suite
Right people, right answers, right away
The quickest way to online customer resolutions
Working for you via cloud, mobile or installation
ADVANCED LEAD CAPTURE
Live unveiling of the businesses browsing your site
IT PROCESS AUTOMATION
Let our technology take over your mundane chores
DIGITAL CONTACT CENTRE
All your digital channels, one place
Enrich your data with real-time prospect profiles
Bespoke user experiences, courtesy of live tracking
Live chat leaders, specialising in call centre deployments
Our suite, your marketing department. It’s a match made in heaven. We’ve built the perfect partner for your marketing team, designed to deliver maximum ROI on your digital spend. Allow us to paint you a picture of how that works.
You want to acquire more inbound leads via your website, right?
Enter the acquisition part of our solution.
We’ll identify referral sources for all your website visitors, so you can determine which
marketing campaigns are driving traffic.
We’ll give you full visibility into your inbound leads, via a live dashboard that integrates with your CRM.
We’ll help you tap
into your visitor’s interests by monitoring their site activity in real-time.
We’ll keep those inbound leads invested by sending personalised dynamic chat invites at key points in the user journey.
We’ll gather market-ready contact details on your web audience with reverse IP lookup.
We’ll enable you to optimise UX, providing detailed reporting on entry pages, abandonment points and navigation paths.
Want to nurture those increased leads? Meet our engagement package.
We’ll use real-time insights to personalise your site for each individual visitor, based on anything from location to demographic to page depth.
We’ll collate useful data and feedback from your visitors using automatic site surveys.
We’ll take your website out of passive mode with superior live chat – for a superior customer experience.
We’ll reduce obstacles to your global marketing strategy, translating inbound comms in real-time.
We’ll ensure that no visitor is kept waiting, with intelligent keyword based responses to online queries.
We’ll make the sales team your new best friend by preventing shopping cart abandonment.
We’ve created more inbound leads for you, which means less time.
Our automation solution has you covered.
We’ll automatically feed data into your CRM, team collaboration tools and spreadsheets – for full integration.
We’ll monitor social feeds for anything related to your business, your market and your competitors, giving you 360° vision.
We’ll contact your customers at every lifecycle stage, sending pre-programmed emails or texts to stay in touch.
We’ll measure public opinion on your company, analysing incoming messages for positive or negative feelings.
We’ll parse all your inbound comms – extracting key details, enriching data quality and fast-tracking your processes.
We’ll provide the perfect social media platform, letting you schedule messages as well as responding intelligently on your behalf.
Welcome to the Parker Software suite
Why invest in multiple marketing solutions when you can have one platform that ticks all your boxes?
Welcome to a future of advanced insights, proven digital ROI, and unparalleled efficiency.
Welcome to the Parker Software suite.
Powered by our three core products: WhosOn, ThinkAutomation, and ProspectAgent
Want to know more?
“We’re probably just scratching the surface of the potential efficiencies Think Automation can provide an enterprise of our size.”
Rheal Dugas, Xerox
“Excellent, up to the minute data… we love it.”
David Goldstein, Founding Partner, American School of Real Estate Express
“Customers love the live chat, we receive more live chats than phone calls now.”