Other options for the platforms
Full compatibility across your software suite
Right people, right answers, right away
The quickest way to online customer resolutions
Working for you via cloud, mobile or installation
ADVANCED LEAD CAPTURE
Live unveiling of the businesses browsing your site
IT PROCESS AUTOMATION
Let our technology take over your mundane chores
DIGITAL CONTACT CENTRE
All your digital channels, one place
Enrich your data with real-time prospect profiles
Bespoke user experiences, courtesy of live tracking
Live chat leaders, specialising in call centre deployments
Our software has been developed to galvanise your sales team, giving them unprecedented visibility into leads coupled with unparalleled access to information.
ENHANCED LEAD QUALIFICATION
Unlock leads you never knew you had. Our prospect detection software identifies every available lead hitting your website, preventing potential sales from slipping through your fingers.
Here’s the stats. As you’ll probably know from your website analytics software, an average of just 1-3% of website visitors convert. And the average documented online shopping cart abandonment rate stands at 68.53%. Having access to that kind of web traffic data is useful, but you can’t call and convert a statistic. To take action on your visitor data and start persuading those passive visitors, you need them processed into sales-ready leads.
Which is just what we do. Keep reading…
Imagine if you could call a decision maker within minutes of their company viewing your site? And not just call them, but call them equipped with knowledge of their business, their people, their financial turnover, and precisely what they’ve been considering on your website?
You don’t have to imagine. We’ve cracked it. We use advanced tracking technology to identify the businesses clicking through your web pages. By that, we don’t mean providing you with a list of unintelligible IP addresses and company names. We mean giving you full, real-time intelligent reports which cover all the relevant sales information you need, from location to key employees to profitability to open hours. And to repeat: you get access to this company research in real-time.
No more cooling delays. With our sales enablement software, you can make your move while your products are still fresh in the visitor’s mind.
A lead and a qualified lead are two very different things. The former is often overused and unquantified. The latter is a specific, detailed lead that meets identifiable criteria and is ready to be passed straight to a sales person for capitalisation. Fortunately, we deliver the latter.
We don’t just send you a spreadsheet of your website visitors with their contact details once a week. What use is that? We deal exclusively with real-time, value-added data. That means using intelligent triggers to identify only true sales prospects, based on factors such as time spent browsing, pages viewed and visitor behaviour. You won’t get pointless reams of data on businesses who’ve clicked on and clicked off. You’ll get relevant, actionable information on real leads – within moments of them landing.
Sharpen your sales potential.
Sales is all about striking while the iron is hot. We’ve made that possible. Our software helps your sales team speak to the right person, precisely at the right time.
We’ll give you an example. A business has been browsing your site for a few minutes, scrolling across your various products. You’ve followed their journey as it unfolds, seeing what they see on your screen. You’ve got their company details in front of you. You can send them a personalised live chat right there and then, bringing the visitor closer to the point of sale on the spot. Or you can act two minutes later, using the company directory we provide you with to call the relevant senior contact. You can quickly send a lead over to the sales employee best suited to chase it. You can have the numbers you need to call pre-dialled into your telephony systems. Really, the ball is in your court here.
Get quick about conversions.
We don’t just speed up your sales team. We also help them work smarter. We’ll unveil your prospects while we upgrade team efficiency, helping boost your bottom line as well as your employee performance.
The key is in data delivery. Our sales enablement software comes with a specially developed dashboard, designed with conversion in mind. So, we’ve created a single web portal that collates all your leads together in one touchpoint. It’s simple, it’s clear and it’s user-friendly. Results can be filtered in any way required, displayed in text or graph format, searched, commented on, shared, made private, changed in format from ‘prospect’ to ‘conversion’… it couldn’t be easier to use.
The result is efficiency. With unmatched lead visibility coupled with relevant, real-time research and a custom-configured dashboard, your sales team have never been so well-equipped.
Your sales team have leads to chase. That means the last thing they want to do is spend time completing dull house-keeping tasks – there’s money to be made. We’ve solved that problem.
With our sales enablement suite, all those admin tasks are automated. We offer full systems integration, so that our software syncs with all your existing technology. Those leads we reveal don’t just stay static within your custom sales dashboard. We also send the customer profile over to your CRM, we can update your spreadsheets in Dropbox or the cloud, we can sync meetings or conference calls with your Outlook calendar, connect your telephony systems… this is a fully compatible service offering a single, streamlined solution.
In fact, the only thing it doesn’t do is cross that sale finish line for you. That’s down to you. But what it does is sharpen your edge, accelerate the speed of your reactions and connect you with customers that you never knew you had. Get going.
Want to know more?
Our resident experts are at hand. Hit the link to be set up with a live demo.
BOOK A DEMO
MORE ABOUT SECURITY
We put security first
We know you care about data security. So do we. Our technology is developed using water-tight security protocols, so that your prospects are protected. From encryption to access restriction, we take every step to eliminate your safety concerns.
“We’re probably just scratching the surface of the potential efficiencies Think Automation can provide an enterprise of our size.”
Rheal Dugas, Xerox
“Excellent, up to the minute data… we love it.”
David Goldstein, Founding Partner, American School of Real Estate Express
“Customers love the live chat, we receive more live chats than phone calls now.”